Control room portal
As an ARC or monitoring centre, implement the AURA platform into your control room and enable your operators to immediately dispatch security response vehicles to clients that dial in via phone calls, messages or safety apps.
AURA can easily integrate our smart auto-dispatch technology into your existing customer portals via a variety of applications. This provides both you and your clients with access to an expansive network of over 1000 security responders across the United Kingdom.
As an ARC or monitoring centre, implement the AURA platform into your control room and enable your operators to immediately dispatch security response vehicles to clients that dial in via phone calls, messages or safety apps.
Provide customers with instant emergency response using a connected device. This works by integrating our technology into IoT devices such as smartwatches, connected cars and panic buttons.
AURA has completed a fully global WhatsApp integration which enables your customers to subscribe and request instant assistance by dropping a location pin. Users no longer need to download a new app but can use one they’re comfortable with.
We can create a fully customisable app with your branding for customers to utilise in emergencies. Users can use the app to request help and see which responder is on-route and their ETA.
Integrate AURA’s technology directly into your existing apps to offer your customers instant access to top security responders. This value-added service will ensure customer loyalty and expose you to new markets.
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"In 25 years in the industry, working with all of the major national keyholding and mobile response networks at one time or another, none of them have provided response times and service close to that being provided by AURA. I cannot recommend them highly enough."
Since working with AURA services it has been like a breath of fresh air. They have been very reactive and also accommodating to make sure our requirements were met and achieved. The service has been fantastic, with great communication from the team and a desire to meet and exceed our requirements and expectations. Would highly recommend and look forward to working together in the future.
AURA is helping us realise our vision of value-driven security services that are fully aligned with our customers' and clients' needs. The AURA platform is a superior concept that cleverly connects us in a time-efficient, automated manner, automatically selecting the closest responder we have available to the end user and pinging our devices with an alarm call. Our partnership with the AURA platform enables us to do security differently, delivering greater revenue at less cost per call-out due to their efficient design of the platform. A job dispatch with AURA is hassle-free, automated, simple and efficient.
AURA received an alarm activation from a user in the early hours of the morning, reporting a break-in. Help was automatically dispatched through AURA's technology platform, with the nearest responder arriving in under 2 minutes. The security responders found an active home invasion under way and were able to alert authorities, catching the suspects in the act. They were arrested and removed from the property.
On the 12th August 2022, AURA received an alert of a building break-in. The five nearest security response partners were alerted through AURA's technology platform. The closest security responder was automatically dispatched with an ETA of 14 minutes. Help arrived 10 seconds faster than the ETA, catching the trespassers in the act. Police intervention was requested and the suspects were successfully arrested.
On the 16th October 2022, AURA received a panic alert from an Uber driver reporting that he was being followed and had been trailed for 40km on his trip returning from the airport to drop a passenger at home. Help was automatically dispatched and was 2 minutes out. AURA control informed the Uber driver to navigate to the nearest fuel station where help would meet him to safely escort him away from the area.
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