whatsapp

emergency response via whatsapp 

AURA has completed a fully global WhatsApp integration which enables your users to subscribe and request instant assistance via text message. Users no longer need to download a new app but can rather use one they’re comfortable with.

app alert tracking

leverage an existing platform

Offer your customers and staff the ability to instantly access emergency response services via an application they already know and use without the need to download an application.

value-added services

Looking to offer your customer and staff additional value? An instant emergency response service accessible via WhatsApp is a great way to show customers and staff you care resulting in increased customer loyalty and retention.

Product screenshots

Simply drop a location pin in WhatsApp and security or medical response services will be dispatched 

Case studies

Read about how our solution is positively impacting businesses around South Africa

Home Break-In – 2 minute response time

Home Break-In – 2 minute response time

AURA received an alarm activation from a user in the early hours of the morning, reporting a break-in. Help was automatically dispatched through AURA's technology platform, with the nearest responder arriving in under 2 minutes. The security responders found an active home invasion under way and were able to alert authorities, catching the suspects in the act. They were arrested and removed from the property.

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Building Break-in – 12 minute response time

Building Break-in – 12 minute response time

On the 12th August 2022, AURA received an alert of a building break-in. The five nearest security response partners were alerted through AURA's technology platform. The closest security responder was automatically dispatched with an ETA of 14 minutes. Help arrived 10 seconds faster than the ETA, catching the trespassers in the act. Police intervention was requested and the suspects were successfully arrested.

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User being followed

User being followed

On the 16th October 2022, AURA received a panic alert from an Uber driver reporting that he was being followed and had been trailed for 40km on his trip returning from the airport to drop a passenger at home. Help was automatically dispatched and was 2 minutes out. AURA control informed the Uber driver to navigate to the nearest fuel station where help would meet him to safely escort him away from the area.

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SATISFIED CLIENTS

Aura Client

Peter Matthaei

Namola

AURA is a great partner in our mission to make professional personal safety accessible to all. Their service works exactly as advertised: send a location and a responder arrives within SLA. They take their service levels seriously, which is invaluable in life-threatening situations.

Aura Client

Charlette Roetz

Marketing Manager - Tracker

Tracker has recently partnered with AURA in a shared initiative to help make South Africa safer. We are delighted with the partnership and are targeting this initiative to make personal safety accessible to all South Africans. The AURA team is a pleasure to work with - they are professional and are always willing to listen while guiding the discussion and providing insights form their experience and specialised skill set.

Aura Client

George Xolo

Falcon Rapid Response

Falcon Rapid Response has partnered with Aura to make On demand security and medical emergency response affordable and accessible to all South Africans! The Aura team is professional and take their work seriously. With crime level Pandemic at its highest, this is the best solution!

Company number: 13130147 Registered in England and Wales

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AURA UK currently holds SIA Approved Contractor Scheme (ACS) status for the provision of Security Guarding

Company number: 13130147 Registered in England and Wales

By clicking ‘Submit’ you agree to our Privacy Policy.