instant emergency response via TRUSTED BRANDS

You can now access instant emergency response services via some of South Africa’s largest and most trusted brands and organisations

outsurance-logo

Panic Assistance

Panic Assist comes at no additional cost to OUTsurance policy holders. Access Panic Assist via the OUTsurance app.

logo-fnb

GuardMe

GuardMe is a medical and personal armed response service that is with you everywhere you go. Get free access for 3 months for you and your loved ones.

tracker-logo

CareGuard

Tracker CareGuard provides on-demand mobile armed response security, at the drop of a pin via WhatsApp anywhere, anytime.

namola-logo

Namola

Stay safe, connect and protected with South Africa’s biggest and best mobile safety solution that connects you to private security and medical response services.

secura-logo

Secura

Secura connects you to the largest network of armed response companies in South Africa, at the touch of a button.

project-help-logo

Project help

Sign up for Project Help powered by AURA  in a few simple steps  and get access to private emergency services at the touch of a button.

eyerus-logo

Eyerus

Sign up for Eyerus, Your ultimate personal safety companion. Intelligent mobile, personal safety and security is now available in the palm of your hands.

uber-logo

Uber

We’ve partnered with Uber to give both drivers and riders access to emergency response during trips.

trigger logo

Trigger

Access smart help how with Trigger, the on-demand emergency response services app. 

king-price-logo

Code Red

Code red is an app-based service that’ll get the closest armed response car or emergency service to you ASAP when you tap the red button.

GIVE THE GIFT OF SAFETY

Become a premium Supplier today to deliver a smart technology solution that every South African deserves and will benefit from. 

outsurance-logo

Here’s how to access outsurance panic assistance powered by Aura

  1. Download OUTsurance application from the Apple or Google Play store.

  2. Go to Help@OUT on the app

  3. Select “Get Panic Assistance”

  4. Capture a few details

  5. Confirm your details

  6. Test the service to make sure you’re now connected and familiarise yourself with how it works in an emergency

logo-fnb

Here’s how to access guardme powered by Aura

  1. Log in to the FNB/RMB Private Bank app on your smartphone

  2. Tap the eBucks tab and then select GuardMe

  3. Capture and confirm your details

  4. Earn up to 100% back on your GuardMe subscription fee

tracker-logo

Here’s how to access Tracker CareGuard powered By AURA

  1. Send the word “hi” through WhatsApp to 0861 222 781

  2. Subscribe to Tracker CareGuard

  3. Should you need emergency assistance, just drop a pin via WhatsApp

  4. We will send an emergency request to the five closest responders to your current location

  5. The closest responder to your location will be activated and accept your emergency request

  6. The responder will then be navigated directly to your location

You are also welcome to contact Tracker directly on 0860 60 50 40 to subscribe or for more information.

namola-logo

Here’s how to access Namola

  1. Download Namola from the Apple or Google Play store.

  2. Get started by entering your mobile number and email address

  3. Enter a few personal details

  4. Subscribe to Namola plus and access a free 1-month trial

  5. You’re now ready to access on-demand emergency response services at the touch of a button

secura-logo

Sign up for Secura in a few simple steps

  1. Download Secura from the Apple or Google Play store

  2. Enter your mobile number and agree to Secura’s terms and conditions

  3. Enter the OTP sent to your mobile device and submit

  4. Sign up to an online subscription using your credit card

  5. Select the subscription that best suits your needs

  6. Select your preferred payment method

  7. You’re now subscribed and ready to test the service
project-help-logo

Sign up for Project Help powered by Aura in a few simple steps

  1. Download Project Help app from the Apple or Google Play store
  2. Enter your mobile number and agree to Project Help’s terms and conditions

  3. Enter the OTP sent to your mobile device and submit

  4. Enter a few personal details

  5. Follow a few simple onboarding steps

  6. Give Project Help location access to enable you to test the service

  7. Test the Project Help service

  8. Once tested, select the subscription type and select continue

  9. Follow the prompts

  10. Select the membership of your choice

  11. Select your payment method

  12. You’re ready to start using Project Help
eyerus-logo

Here’s how to access Eyerus powered by Aura

  1. Download Eyerus from the Apple or Google Play store.

  2. Sign up for the Eyerus service

  3. Enter the OTP sent to your number

  4. Enter a few more personal details

  5. Add your guardians

  6. Sign up for the paid service which gets you access to on-demand security and medical response services

  7. Accept the T’s and C’s

  8. You’re no ready to use Eyerus

uber-logo

We’ve partnered with Uber to give both drivers and riders access to emergency response during trips.

Riders and drivers can access the safety toolkit by tapping the shield icon on their app’s map screen.
trigger logo

How to access Trigger

  1. Download Trigger from the Apple or Google Play store.

  2. Start the registration process by entering your mobile number

  3. Select “Send OTP”

  4. Enter the OTP sent to your mobile device

  5. Enable Trigger to access your location & hit continue

  6. Select your Trigger plan

king-price-logo

Here’s how to access King PRice

  1. If you feel threatened or unsafe, or if there’s a medical emergency, open up our app and tap on ‘Code red: Tap and hold’
  2. The code red control room will dispatch the closest linked armed response car to your GPS location, and will then call you to confirm the activation and request additional emergency service, like the police or an ambulance, if necessary

  3. The control room and all responding cars will automatically receive your relevant identification and personal information

  4. You’re not covered for any costs charged by any emergency service that’s dispatched as a result of you activating code red