In a country like South Africa, ensuring the safety and well-being of your customers and employees should be a top priority for businesses across all industries. Recognising this need, AURA has emerged as a trusted partner, providing a cutting-edge emergency response solution bolstered by smart technology that is changing the landscape of on-demand emergency response not only in South Africa but across the globe.
Revolutionising emergency response
AURA’s smart technology solution provides employees and customers with instantaneous access to the largest fleet of private emergency response vehicles in the country. Through our platform, we connect individuals to the nearest vetted private emergency response unit, ensuring assistance within minutes. This rapid emergency solution is a game-changer, offering peace of mind to both businesses and their clientele.
How AURA works
Step one: Push for help
When you partner with AURA, your customers can request assistance using a connected device. A simple tap on their panic button sets the wheels in motion autonomously, ensuring help is on the way with no human intervention.
Step two: GPS navigation
Through GPS navigation, the nearest emergency response unit is autonomously dispatched to their location, ensuring swift assistance.
Step three: Automatic response
With a network comprising over 5000 response officers and medical personnel and spanning the entire country, AURA’s technology ensures automatic assistance within minutes.
Step four: 24/7 control room back up
AURA’s control room is immediately notified of all incidents, reaching out to the user for verification. Even if they can’t answer their phone, help is dispatched immediately.
Step five: Track the responder
Utilising GPS navigation, the security or medical response unit can be tracked in real-time as they make their way to the incident location, providing reassurance throughout the process.
How partnering with AURA benefits your business
AURA’s commitment to providing advanced emergency response solutions, coupled with a seamless user experience, is reshaping the landscape of safety and security in South Africa. By integrating innovative technology with a vast network of emergency response providers, AURA empowers businesses to deliver unparalleled safety services to their customers and staff, positioning them as leaders in prioritising safety and well-being.
The AURA platform and service not only benefits end-users and staff but also contributes to the business’s profitability. AURA equips companies with the necessary tools and solutions to expand their service offerings seamlessly. The emergency response technology effortlessly integrates into existing applications and ecosystems, ensuring prompt access to security and medical response services. By partnering with AURA, companies can expand their service portfolio, better cater to existing customers, and attract new markets.
AURA provides partners with access to an extensive network of over 5000 private emergency response providers. This access is facilitated through various modes of technology, allowing consumers and employees to activate a panic alert using their existing company app, AURA’s customisable white-label application, Whatsapp panic capabilities and control room dispatch technology. Our platform seamlessly integrates into existing customer portals and a variety of IoT devices, ensuring brand relevance and a user-friendly experience.
Driving the future of emergency response
By integrating innovative technology with a vast network of emergency response providers, AURA empowers businesses to deliver unparalleled safety services to their customers and staff. This not only enhances the overall customer experience but also positions companies as leaders in prioritising safety and well-being.
From First National Bank and Momentum to Uber and OUTsurance, some of South Africa’s biggest organisations rely on AURA’s smart tech to keep their customers safe no matter where they are in the country.
“We have had the privilege of partnering with some of South Africa’s biggest and most influential corporates,” said Justin Suttner, General Manager at AURA South Africa. “This has enabled hundreds of thousands of South Africans to access private emergency response services often reserved for a small percentage of the population. By democratising access to private emergency response services AURA has positively impacted thousands of lives”.
As we navigate an ever-evolving digital era, AURA stands at the forefront, driving the future of emergency response services with technology that truly makes a difference.
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