Instant Emergency Response wherever you are
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AURA is easy to use

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No contracts or hidden costs

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Access to Private Services

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Low cost for all South Africans

If you are a customer of one of these brands, click their logo to sign up and access AURA Services.

or sign-up with of one of these trusted brands to get access to AURA Services 

Want to learn more?

Lets get started! Learn more about Panic Assistance by Outsurance:

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Outsurance – Panic Assistance

Panic Assist comes at no additional cost to OUTsurance policy holders. Access Panic Assist via the OUTsurance app.

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FNB – GuardMe

GuardMe is a medical and personal armed response service that is with you everywhere you go. Get free access for 3 months for you and your loved ones.

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Tracker – CareGuard

Tracker CareGuard provides on-demand mobile armed response security, at the drop of a pin via WhatsApp anywhere, anytime.

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Namola

Stay safe, connect and protected with South Africa’s biggest and best mobile safety solution that connects you to private security and medical response services.

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Vodasure | Response

Vodasure Response provides access to Armed and medical response for you and your lover ones via the VodaPay application
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MIWAY MIGUARD

Put your insurance policy in your pocket with a full suite of services.

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HOME+

Cost-Effective Peace of Mind with the Home+ in-app panic button

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SAFESNAP

An Intuitive and Reliable Approach to Safety and Security on Your Premises

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Secura

Secura connects you to the largest network of armed response companies in South Africa, at the touch of a button.

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Project help

Sign up for Project Help powered by AURA  in a few simple steps  and get access to private emergency services at the touch of a button.

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Eyerus

Sign up for Eyerus, Your ultimate personal safety companion. Intelligent mobile, personal safety and security is now available in the palm of your hands.

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Trigger

Access smart help how with Trigger, the on-demand emergency response services app. 

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Uber

We’ve partnered with Uber to give both drivers and riders access to emergency response during trips.

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Secure me SA

Sign up for SecureMe SA, Your app to a safer life. The next wave of crime, requires the next wave of security.

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King Price – Code red

Code red is an app-based service that’ll get the closest armed response car or emergency service to you ASAP when you tap the red button.

 

Some of our recent client testimonials 

We’re saving lives everyday 

500 000

People already use instant emergency services powered by AURA

90%

Faster response times to security  and medical emergencies

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Lives are saved by AURA services each and every month

How an AURA  powered service works 

1
Sign up

You can now access instant emergency response service via these brands and many others that you know and trust.

2

Push for help

Request help using an AURA connected panic device. Simply tap your in-app panic button and help is on the way.

3

GPS navigation

Through GPS navigation we automatically connect you to the nearest response vehicle in your location.

4

Automatic response

With over 2500 response officers and medical personnel on our network, we are able to get you help in minutes. Our technology is automatic.

5

24/7 control room back up

Our control room is notified of all incidents and will call you to verify the nature of your emergency. Can’t answer your phone? We’ll still send help.

6

Track the responder

Through GPS navigation, you’re able to track the security or medical response unit as they make their way to you, giving you peace of mind.

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Here’s how to access outsurance panic assistance powered by Aura

  1. Download OUTsurance application from the Apple or Google Play store.

  2. Go to Help@OUT on the app

  3. Select “Get Panic Assistance”

  4. Capture a few details

  5. Confirm your details

  6. Test the service to make sure you’re now connected and familiarise yourself with how it works in an emergency

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Here’s how to access guardme powered by Aura

  1. Log in to the FNB/RMB Private Bank app on your smartphone

  2. Tap the eBucks tab and then select GuardMe

  3. Capture and confirm your details

  4. Earn up to 100% back on your GuardMe subscription fee

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Here’s how to access Tracker CareGuard powered By AURA

  1. Send the word “hi” through WhatsApp to 0861 222 781

  2. Subscribe to Tracker CareGuard

  3. Should you need emergency assistance, just drop a pin via WhatsApp

  4. We will send an emergency request to the five closest responders to your current location

  5. The closest responder to your location will be activated and accept your emergency request

  6. The responder will then be navigated directly to your location

You are also welcome to contact Tracker directly on 0860 60 50 40 to subscribe or for more information.

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Here’s how to access Namola

  1. Download Namola from the Apple or Google Play store.

  2. Get started by entering your mobile number and email address

  3. Enter a few personal details

  4. Subscribe to Namola plus and access a free 1-month trial

  5. You’re now ready to access on-demand emergency response services at the touch of a button

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Here’s how to access VODASURE

  1. Search for VodaResponse in the VodaPay application
  2. Once open, click “Get started”
  3. Add a few personal details so we’re able to locate you in an emergency and click “confirm” to continue
  4. For quick and easy access please set the app icon on your My Favourites service on VodaPay
  5. You’re now able to use the service
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Here’s how to access MIGUARD

  1. Once you have registered your device on the MiWay app you’ll have access to the MiGuard Panic Button

  2. After signing up for MiGuard cover with MiWay, an SMS will be sent to you with a link to download the MiWay app. You will need to register your device mobile phone/tablet on the MiWay app

  3. If you are an existing MiWay customer or app user, an in-app notification will be sent to you, requesting you to register your devices

  4. To ensure that MiWay receives your panic location – ensure that your location is always enabled on your phone

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Here’s how to access HOME+ 

  1. Download Home+ from the Apple/ Google play store

  2. Log into the Home+ App

  3. Under “secure yourself” on the home page of the app, select the panic button tile and subscribe

  4. Select the monthly plan, and continue

  5. Agree to the terms & conditions, add your payment method

  6. Submit a few personal details

  7. You’re now ready to use the service!

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Here’s how to REGISTER for SAFEsnap

  • Download the SAFEsnap App from either the Google Play Store or Apple iStore
  • https://play.google.com/store/apps/details?id=com.ads.app.safesnap&pli=1
  • https://apps.apple.com/gb/app/safesnap/id1609229565
  • Once the App has downloaded and installed on your phone, click on the SAFEsnap Icon.
  • You will then be presented with the screen below
  •  Click on the tab at the bottom which says “Sign Up”

  •  Fill out the relevant detail that are required

  •  Take note of the number format. (Omit the “0” in your mobile number)

  •  The password requirements are as follows

    o Minimum of 8 characters long
    o Uppercase
    o Numeric
    o Special Character
    o Lowercase

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    Click “Submit

  • Click on the “black camera icon”

  • Chose a photo or take a selfie with your phone camera

  • Fill out the rest of the required details

  • Click “Submit”

  • You will now receive a text message from SAFEsnap with an OTP

  • Enter the OTP into the box

  • Tick the “Would you like to receive public service announcement notifications”

  •  Tick on “Accept / View EULA” & “Accept / View T&C’s”

  •  Click “Agree & Continue”

  •  Make sure that all three boxes are ticked and the OTP is entered

  • Click “Submit”

  • Select which SAFEsnap Solution you would like to subscribe to.

  • Follow the Payment prompts and process

  • Once you have done that you will be presented with your “Dashboard”

  • Go into your email account that you used to register and there will be two emails from SAFEsnap. Check Spam / Junk if they not in your inbox.
    o “Welcome to SAFEsnap”
    o SAFEsnap – “Confirm Your Email Address”

  • Open the email “Confirm Your Email Address” then click on the blue link to confirm your email address, this will open a web browser link and your email will be confirmed.

  • Go back into the SAFEsnap App and then click on “Verify”

  •  This will then close the prompt below

  •  You will then have your “Assistance Dashboard in view”

 

Depending on what “SAFEsnap subscription” you chose and how many people you subscribed for, will depend on if you need to fill in additional information for yourself or load additional “profiles” for “Dependants

Please contact our Support Line below if you have any issues.
https://wa.me/message/SPSTSBWXSTUHM1

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Sign up for Secura in a few simple steps

  1. Download Secura from the Apple or Google Play store

  2. Enter your mobile number and agree to Secura’s terms and conditions

  3. Enter the OTP sent to your mobile device and submit

  4. Sign up to an online subscription using your credit card

  5. Select the subscription that best suits your needs

  6. Select your preferred payment method

  7. You’re now subscribed and ready to test the service
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Sign up for Project Help powered by Aura in a few simple steps

  1. Download Project Help app from the Apple or Google Play store
  2. Enter your mobile number and agree to Project Help’s terms and conditions

  3. Enter the OTP sent to your mobile device and submit

  4. Enter a few personal details

  5. Follow a few simple onboarding steps

  6. Give Project Help location access to enable you to test the service

  7. Test the Project Help service

  8. Once tested, select the subscription type and select continue

  9. Follow the prompts

  10. Select the membership of your choice

  11. Select your payment method

  12. You’re ready to start using Project Help
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Here’s how to access Eyerus powered by Aura

  1. Download Eyerus from the Apple or Google Play store.

  2. Sign up for the Eyerus service

  3. Enter the OTP sent to your number

  4. Enter a few more personal details

  5. Add your guardians

  6. Sign up for the paid service which gets you access to on-demand security and medical response services

  7. Accept the T’s and C’s

  8. You’re no ready to use Eyerus

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How to access Trigger

  1. Download Trigger from the Apple or Google Play store.

  2. Start the registration process by entering your mobile number

  3. Select “Send OTP”

  4. Enter the OTP sent to your mobile device

  5. Enable Trigger to access your location & hit continue

  6. Select your Trigger plan

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We’ve partnered with Uber to give both drivers and riders access to emergency response during trips.

Riders and drivers can access the safety toolkit by tapping the shield icon on their app’s map screen.
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Here’s how to access King PRice

  1. If you feel threatened or unsafe, or if there’s a medical emergency, open up our app and tap on ‘Code red: Tap and hold’
  2. The code red control room will dispatch the closest linked armed response car to your GPS location, and will then call you to confirm the activation and request additional emergency service, like the police or an ambulance, if necessary

  3. The control room and all responding cars will automatically receive your relevant identification and personal information

  4. You’re not covered for any costs charged by any emergency service that’s dispatched as a result of you activating code red